- For general inquiries, you can contact us at 802-442-6361 or use the form below for non-medical questions or concerns.
- If you need medical assistance, please contact your provider. If this is a medical emergency, please dial 911.
- If you have a concern that cannot be resolved by your provider or the nursing staff, you may contact our Patient Advocate, Kim Webster, at 802-440-4054 or kim.webster@svhealthcare.org.
Services, clinics, and programs
Subscribe to SVMC's Wellness Connection
The biweekly Wellness Connection email delivers expert insight from SVMC clinical leaders on relevant and timely health and wellness topics. You’ll also get a sneak peek into upcoming events and opportunities.
- To learn more about our services, please visit our Services, Clinics, and Program directory.
- To contact a service, clinic, or program directly, please use our phone directory.
Media inquiries
SVMC's Marketing and Communications team is ready to serve journalists in developing and reporting on health care stories.
Learn more by visiting our Media Inquiries page.
Journalists seeking comment from SVMC staff and providers are asked to contact:
Patient feedback
We take all concerns seriously. You have the right to question any aspect of your care at SVMC without fear of reprisal. Concerns are viewed as opportunities to learn from our patients' experiences and make systematic improvements. Patients, visitors, and family members can initiate this process.
If your concern cannot be resolved by your physician or the nursing staff, you may contact our you may contact our Patient Advocate, Kim Webster, at 802-440-4054 or kim.webster@svhealthcare.org.
Learn about your rights as a patient
Recognize an SVMC employee
If you've had a great experience with any of our staff, you can let us know by nominating them for an award.
- The PETAL Employee Recognition Award recognizes employees who serve as models to the community for professional achievement. The award reinforces our commitment to recognizing outstanding employee performance. The PETAL award was established for clinical staff to align with the DAISY award for nurses. Nominate an employee for a PETAL award.
- The DAISY Award for Extraordinary Nurses is an international recognition program started in memory of J. Patrick Barnes. Pat’s family experienced first-hand the difference his nurses made in his care through clinical excellence and outstanding compassionate care. The family created The DAISY Award to express gratitude to nurses and to enable other patients, families, and staff to thank and honor their special nurses. Nominate a nurse for a DAISY award.
General inquiries
The form submissions are checked intermittently Monday through Friday, 9 am to 5 pm. While we cannot respond individually to each submission, we do care and take them seriously.
To ensure your online privacy, please do not ask for medical advice via this form. Please do not include any private or health information.