Transferring Patients to SVMC

Southwestern Vermont Medical Center (SVMC) is a community hospital that will accept patients in transfer¹ from various settings who fall within the scope of services provided.²

To initiate a transfer to SVMC

The first step is to call the Dartmouth Health (DH) Capacity Coordination Center at 877-999-9870. You will speak with a staff member who will consider options for your patient.

You may then be connected with an SVMC Administrative House Supervisor who will:

1. Gather clinical and basic demographic information about the patient.
2. Locate an accepting physician³ and arrange for an inpatient bed.
3. Place a return call to the DH Capacity Coordination Center within 20 minutes to confirm acceptance, the name of the accepting physician, and the room assignment.

Before transfer, please call the DH Capacity Coordination Center at 877-999-9870 to ensure call capture via the recorded lines.

For communication after the patient arrives at SVMC:

• The direct line to the SVMC transfer coordinator is 877-903-SVMC (7862)
• The fax number for sending medical records to SVMC is 802-440-8202.

Medical services available at SVMC

The following services are not available at SVMC:

• No cardiac catheterization
• No cardiothoracic surgery
• No multiorgan trauma
• No ENT
• No ERCP
• No inpatient dialysis
• No interventional radiology
• No neurosurgery
• No ophthalmology
• No vascular surgery

¹ In times of high demand, limited hospital capacity may preclude acceptance of transfers.

² See table for service capabilities of SVMC.

³ The accepting physician may contact the transferring provider for additional patient information.