Southwestern Vermont Medical Center Recognized for Excellence in Emergency Nursing

The nursing team at the Kendall Emergency Department at Southwestern Vermont Medical Center (SVMC), pictured here, recently received national recognition for excellence.
The nursing team at the Kendall Emergency Department at Southwestern Vermont Medical Center (SVMC), pictured here, recently received national recognition for excellence.

The Kendall Emergency Department at Southwestern Vermont Medical Center (SVMC) has been selected as a recipient of the Emergency Nurses Association’s 2024 Lantern Award for demonstrating excellence in leadership, practice, education, advocacy and research performance.

The Lantern Award showcases emergency department’s (ED) accomplishments in incorporating evidence-based practice and innovation into emergency care. As part of the application, EDs are encouraged to share stories that highlight a commitment to patient care, as well as the well-being of nursing staff. The award serves as a visible symbol of a commitment to quality, safety and a healthy work environment.

“Being on the front lines of patient care in our community comes with unique challenges and triumphs,” said Pamela Duchene, PhD, APRN, Chief Nursing Officer and Vice President of Patient Care Services at SVMC  “For our ED team to be recognized among just 94 departments, nationwide, demonstrates the level of excellence and commitment that has been fostered here.”

The Kendall Emergency Department at SVMC is also the first ED in Vermont to receive the award.

“This honor highlights the collaborative decision-making and shared governance within our ED,” said Jill Maynard, MSN, RN, CEN, director of Emergency Nursing at SVMC “This leadership model is a key attribute of our success, giving our team the tools and support they need to provide skilled and compassionate care to our patients.”

In addition to influencing care within the organization, SVMC emergency staff are empowered to be leaders beyond the health system, impacting nurses and other healthcare providers throughout the state and country. In the last three years, SVMC’s ED nurses have presented at local, regional, and national conferences on topics including cultural humility, harm reduction, design considerations for emergency psychiatric care, and orientation strategies for new emergency RNs.

SVMC President and CEO, Thomas A. Dee, FACHE congratulated the ED team on receiving the 2024-2027 Lantern Award, and noted that this prestigious honor is all the more impressive for being earned during a multi-phase renovation of the ED space, part of VISION 2020: A Decade of Transformation capital campaign.

“This team never wavered in their care and commitment to excellence during the renovation of the Kendall Emergency Department, approaching any impact with flexibility and resourcefulness,” said Dee. “They truly exemplify SVMC’s mission of providing exceptional care and comfort to the people we serve.”

SVMC’s Lantern Award will be on display in the emergency department. As a recipient, SVMC, a member of Dartmouth Health, will be recognized in upcoming ENA publications, on the ENA website and during Emergency Nursing 2024, the association’s annual conference in Las Vegas, Sept. 4-7.

For more information on this year’s Lantern Award recipients, visit the Emergency Nurses Association website.

About Southwestern Vermont Medical Center

For more than a century, Southwestern Vermont Medical Center (SVMC) has delivered world-class care and comfort to every patient. Today, SVMC encompasses eight locations across Vermont, New York, and Massachusetts, including a 99-bed hospital and 23 primary and specialty care services. SVMC’s exceptional health teams possess expertise in everything from oncology to orthopedics. Our clinical strength has earned national attention, including six consecutive designations from the American Nurses Credentialing Center’s (ANCC) Magnet Recognition Program. Since joining Dartmouth Health in 2023, SVMC has expanded treatment options and services to keep patients closer to home for world-class care. As the largest employer in southwestern Vermont, SVMC is deeply invested in the region, engaging with the community through wellness initiatives, support of local nonprofit organizations and involvement in economic development. SVMC has robust volunteer leadership, at many levels, that help guide and govern the organization, ensuring SVMC continues to serve the patient and staff needs of today, and tomorrow.