Southwestern Vermont Medical Center (SVMC) honored two clinical staff recently for their commitment to exceptional patient care and teamwork.
Kathleen Flemming, RN, was given the DAISY Award for Extraordinary Nurses for her work in labor and delivery at SVMC’s Women’s and Children’s Services. Lindsay Hoyt, an LNA in SVMC’s Medical-Surgical Unit received the hospital’s internal PETAL Award, given to staff who go above and beyond in their work.
The DAISY Award is an international recognition program honoring clinical excellence and outstanding compassionate care provided by nurses. Flemming was nominated by a patient for this prestigious recognition.
“She was supportive, took the time to listen to us, went well above and beyond the standard of care, and kept me going and in a positive mindset at times when I was mentally and physically exhausted,” wrote a patient who nominated Flemming. “She is obviously someone who loves her job and excels at what she does. She was meant to be a labor and delivery nurse.”
Lindsay Hoyt was nominated by her peers for SVMC’s PETAL Award, which recognized her being a crucial part of the team who puts patient care first and does so with a smile and a positive attitude.
“Her level of autonomy and ownership for good outcomes continues to amaze me. She jumps for call lights, she runs the halls stocking supplies,” wrote her nominator. “She sees trends in a patient’s clinical status and brings them to the nurses’ attention in real time.”
SVMC’s Vice President of Patient Services and Chief Nursing Officer Pamela Duchene, PhD, APRN, surprised both Flemming and Hoyt during their shifts last month, announcing their awards and celebrating with freshly-baked treats.
“We love a chance to celebrate excellent care and both Kathleen and Lindsay are so deserving of this recognition,” said Duchene. “It’s great care and teamwork like this that makes our community hospital so special.”
About Southwestern Vermont Medical Center
Southwestern Vermont Medical Center (SVMC), a member of Dartmouth Health, is a comprehensive, preeminent, health care system providing exceptional, convenient, and affordable care to the communities of Bennington and Windham Counties of Vermont, eastern Rensselaer and Washington Counties of New York, and northern Berkshire County in Massachusetts. SVMC includes the Dartmouth Cancer Center at SVMC, the SVHC Foundation, as well as 25 primary and specialty care practices. Southwestern Vermont Medical Center is among the most lauded small rural health systems in the nation. It is the recipient of the American Hospital Association’s 2020 Rural Hospital Leadership Award. In addition, SVMC is a five-time recipient of the American Nurses Credentialing Center’s Magnet® recognition for nursing excellence. SVMC provides exceptional care without discriminating on the basis of an individual’s age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. Language assistance services, free of charge, are available at 1-800-367-9559.